Data Protection Notice

This Personal Data Protection Notice describes how Enovacom uses and protects the personal data of its clients’ representatives and users of its services and websites as well as their corresponding rights. 

If you want to contact Enovacom at www.enovacom.com or any of its institutional websites, your personal data will be collected in order to process your request or send you the relevant information. 

Enovacom commits to protecting the confidentiality and security of your personal data in accordance with the data protection laws in force. 

This notice describes how Enovacom and any of its potential subcontractors or partners process your personal data within this context. 

This document may be updated with specific information about a service if deemed appropriate (e.g. a client support portal) or as part of any business operations or contracts. As you are a potential Enovacom client, you will find a dedicated personal data protection policy on the Enovacom website. 

Why does Enovacom process the data it collects on enovacom.fr and enovacom.com? 

You can ask questions or receive publications from Enovacom (e.g. press releases) by consulting www.enovacom.com and www.enovacom.fr. This is why Enovacom processes the personal data it collects from its contact forms. Some websites may open private or dedicated spaces such as client support portals and additional information can then be processed as it is considered specific information.

Your data is only processed if you tick the relevant option while submitting your question. We will therefore only process your personal data if you give your consent.

Your data is kept for the time required to answer your request. If you unsubscribe to any newsletters or press releases, we will respect your decision. 

What data is processed?

Enovacom collects the personal data you provide in the online form and may process it.  Depending on the request, this data may include your full name, email address, telephone number and postal address.

Who are the recipients of your data?

The collected data is intended for Enovacom’s internal services and potential service providers. It may also be provided to competent authorities if required for any legal proceedings.

Is your data processed outside the European Union? 

The collected data may be processed outside the European Union if necessary, though this depends on the nature of your request. In this case, Enovacom takes every necessary precaution to protect your data.

How can you exercise your rights?

You have the right to withdraw your consent to prevent your data from being processed. You can exercise any or all of your rights including the right to access, modify and delete your data from the website you requested the information on.

How can you contact the Personal Data Protection Officer?

You can write to the following address to exercise your personal rights and must provide proof of your identity: 

Enovacom
The Data Protection Officer (DPO) 
521 avenue du Prado
13008 MARSEILLE 

How to contact the CNIL: 

If you are not satisfied with the response you receive from Enovacom about your data, you may also make a complaint with the National Commission for Information Technology and Liberties (CNIL) – the French supervisory authority which manages compliance with personal data obligations. 

How is your data secured? 

Enovacom ensures that your data is processed securely and confidentially including when subcontractors are used to perform specific operations. 

As such, appropriate technical and organisational measures are set up to prevent your personal data from being lost, misused, modified or deleted. These measures are adapted depending on how sensitive the data is to process and the level of risk involved.

Modifying the Personal Data Protection Notice

This personal data protection notice may be modified at any time without warning.  

Published on 4 May 2020