Employee productivity in heathcare sector : what are the financial consequences ?

Employee productivity in healthcare sector : Time loss has high financial consequences that could be easily avoided.

At a staff productivity level, the primary impacts involve the time taken to search for – or – recheck for information, on average consuming 52 minutes per day and 63 minutes per week respectively. Ignetica used the standard mid-band rates plus overhead loading, to calculate the economic value of this time at £7,600 per annum across all roles. For senior doctors for whom both the time requirement and rates are higher, the value is some £19,500 per annum.

Similar themes can also be seen in the cost optimisation domain; for example, where clinic appointments are rendered unproductive due to information issues and a further appointment is required. At a less binary level, the aggregate impact of information delays is also likely to accrue – to impact inpatient length of stay with the associated bed day costs. In parallel, the potential duplication of diagnostics and investigations drives direct costs. Based on an analysis of the most frequent types of duplicated activities indicated through the research, coupled with the associated costs, these amount to £2,500 per clinician per annum across the sample base. For doctors specifically, this is significantly more.

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